This policy explains how carefully we handle your data whenever you register, play, or make a payment on Jet2. No fine print — everything is laid out clearly and honestly.
The core principles that guide how we protect your data at Jet2.
All your data is protected with 256-bit SSL encryption. Every data transmission is secured to bank-grade standards.
Jet2 never sells, rents, or shares your personal information with any third party. That is our commitment.
Your data is used only for specified, disclosed purposes. It is never accessed for anything beyond what is necessary.
You may request deletion of your data at any time. Unless required by legal obligations, Jet2 will delete it within 30 days.
What data is collected, why it is collected, and where it is stored — everything is stated clearly in this policy. There are no hidden processes.
Jet2's security systems are regularly audited by independent third parties. Any vulnerabilities identified are addressed immediately.
Jet2 (jet2.im) is a popular online betting and gaming platform in Bangladesh. We believe your trust is our most valuable asset, and to uphold it, we treat the protection of your personal information as our highest priority.
This Privacy Policy explains what information Jet2 collects, why it is collected, where it is stored, how it is used, and what rights you have. We have deliberately written this policy in clear, straightforward language — because confusing people with complex legal jargon is not what we are about.
By registering or using any service on Jet2, you confirm that you have read and accepted this Privacy Policy. If you have any questions, our support team is always here to help.
💡 In plain terms: Jet2 values your data as much as you do. We only collect what is strictly necessary, and we protect it with the highest level of security.
Jet2 collects two types of information from you — data you provide directly, and data collected automatically.
| Data Type | What Data | Why It's Needed |
|---|---|---|
| Identity Information | Full name, date of birth, national ID number | Age Verification & KYC |
| Contact Information | Email address, phone number | Security & Communication |
| Payment Information | Mobile Banking Number, Bank Details | Deposits & Withdrawals |
| Device Information | IP Address, Device Type, Browser | Security & Fraud Prevention |
| Gaming Data | Betting History, Win/Loss Records | Service Improvement |
| Cookie Data | Session data, preference settings | User Experience |
⚠️ Jet2 never stores your bank account password, PIN, or full card number. Payment details are used solely to process transactions.
Jet2 collects data in several ways. You have the right to know about each of them:
✅ Good to know: Jet2 never records your phone calls or scans your messaging apps. We only track your activity within our own platform.
Jet2 uses your data only for specific purposes, which are clearly outlined below:
📌 Marketing Communications: You can opt out of marketing emails or notifications at any time — simply update your account settings or contact support.
To protect your data, Jet2 employs world-class security technology. Our security layers include:
🔑 Your Responsibilities: Keep your password strong, never share it with anyone, and enable two-factor authentication. Security is a shared responsibility.
Cookies are small text files stored in your browser. Jet2 uses three types of cookies:
You can disable cookies from your browser settings. However, disabling essential cookies may cause some Jet2 features to stop working properly.
As a Jet2 member, you have several important rights over your personal data:
You may wish to see what information we hold about you.
You can request that any incorrect information be corrected.
You may request the deletion of your data under certain conditions.
In certain cases, you may request that the use of your data be restricted.
You may request a copy of your data in a portable format.
You may file a complaint regarding any breach of data protection.
📬 How to Exercise Your Rights: To exercise any of these rights, contact Jet2 support. We typically respond within 15–30 business days.
Jet2 strictly prohibits membership for anyone under the age of 18. Collecting data from or providing services to minors is absolutely forbidden.
🔴 Jet2 is fully committed to protecting minors from gaming. This goes beyond regulatory compliance — it is our ethical responsibility.
Jet2 does not retain your data indefinitely. Retention periods are set according to the type of information:
| Data Type | Retention Period |
|---|---|
| Active Account Information | For as long as the account remains active |
| Transaction Records | 5 Years (as required by law) |
| KYC Documents | Up to 5 years after account closure |
| Support Conversations | 2 Years |
| Cookie Data | End of session or 1 year |
| Data After Account Closure | Up to 5 years, then permanently deleted |
Jet2 may update this Privacy Policy from time to time. When changes are made:
📌 We recommend checking this page periodically. Staying informed about how your data is used is your right.
For any questions about our Privacy Policy, requests to update your information, or to file a complaint, please get in touch with us:
We are committed to protecting your privacy. Join Jet2 today with confidence and enjoy the best gaming experience in Bangladesh.
For adults aged 18+ only. Please gamble responsibly.